Noticias importantes para los poseedores de los amortiguadores Fox Float X2. La firma norteamericana acaba de llamar a revisión voluntaria a los usuarios de este modelo de amortiguador al detectar una serie de casos en los que, durante la compresión, la cámara de aire se ha roto debido a la alta presión soportada.

En concreto, los modelos afectados por este problema son los Float X2 de 2016 y algunos de 2017 (producidos a partir del 9 de septiembre de este año) que no cuentan con la pegatina “250 psi max” colocado justo debajo de la válvula de aire.

De momento, la primera de las decisiones que ha tomado Fox es la de dejar de vender y distribuir este modelo (realmente indica que está prohibido) y llamar a revisión a todos los amortiguadores afectados, mientras estudia el alcance real de las unidades afectadas y la solución.

Si eres el poseedor de uno de estos Float X2 que no tienen la pegatina de “250 psi max” o tienes dudas si tu amortiguador está afectado por esta llamada a revisión, puedes dirigirte a tu proveedor habitual o ponerte en contacto con el distribuidor en España de los productos de Fox, que es Bicimax.

Os dejamos con el comunicado en inglés que ha hecho publico Fox:

SCOTTS VALLEY, Calif., October 12, 2016 (GLOBE NEWSWIRE) — Fox Factory Holding Corp. (NASDAQ: FOXF) (the “Company”), today announced the filing of a voluntary recall for certain bicycle FLOAT X2 shock absorber products due to a potential failure hazard.

Consumers should immediately stop using this product unless otherwise instructed. Retailers, distributors, and OEM customers should hold this product and stop sales and distribution until further instructed. It is illegal to resell or attempt to resell a recalled consumer product.

FOX has learned that under certain conditions, some bicycle FLOAT X2 shock absorber air sleeves can rupture due to the increase in internal air pressure which occurs during shock absorber compression. In response to this information, FOX has filed a Section 15(b) report with the U.S. Consumer Products Safety Commission (CPSC) requesting the CPSC’s permission to conduct a voluntary recall of all Model Year 2016 FLOAT X2 bicycle rear shock absorbers and certain Model Year 2017 FLOAT X2 bicycle rear shock absorbers. The shock absorbers subject to this voluntary filing were shipped on or before September 9, 2016 and DO NOT have a “250 psi max” label directly under the air fill boss on the outer sleeve. FOX is currently working with the CPSC to determine the scope of the voluntary recall and other details, including the remedial plan. A more comprehensive notice issued by the CPSC should be forthcoming in the near future. Meanwhile, if you are a reseller and have the subject rear shock absorbers in stock, please stop selling them immediately.

FOX believes that this voluntary recall will not have any material adverse effect on its financial results or current financial guidance.

If you have any questions or comments regarding this announcement please contact FOX Toll-free: 855-360-3488 (M-F, 8am – 5pm, PT).

 

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